Privacy Policy

Last updated: November 9, 2026

1. About this policy

ProFocis (profocis.com, “ProFocis,” “we,” “us”) is a civic accountability platform. People use it to contact companies and public figures about a Campaign by call, email or social post. This policy explains what personal information we collect, why we collect it, who sees it, and what choices you have. By using the site you agree to this policy. If you do not agree, please do not use the site.

2. What we collect

Information you give us

Email address, when you create an account, subscribe to a newsletter, or write to us through the contact form.
Username and password when you join as a Member or Organizer. We store only a password hash, never the password itself.
Optional profile details, such as an avatar image or short bio.
Newsletter choices: whether you subscribed site-wide, to specific Campaigns, or both.
Anything you write in the contact form or in an email to info@profocis.com.

Information collected as you use the site

Action click logs. When you click a call, email or social post button on a Campaign, we record that the click happened, which Campaign and Action it belongs to, and when. For signed-in users the record may be tied to your account. We count clicks only. We do not know whether you actually made the call or sent the message.
Your IP address, used for rate limiting and abuse prevention, and kept in server logs along with basic technical data such as browser type and pages requested.
Analytics data from Google Analytics 4 (GA4), including pages viewed, approximate location, device and browser information, and cookie identifiers.

What we do not collect

We do not collect payment card numbers, government ID numbers or precise location. We do not ask for the contents of messages you send to Campaign targets, because those are sent from your own email, phone or social account.

3. Why we use it

To run the site, create and secure accounts, and show your username and profile where you choose.
To send newsletters you asked for, and service messages such as password resets or account notices.
To show Action counts and understand which Campaigns are active.
To prevent spam, abuse and automated misuse through rate limiting.
To measure traffic and improve the site.
To answer your messages and handle corrections or takedown requests.
To comply with law and protect our rights and users.

4. Who we share it with

We do not sell your personal information, and we do not share it for third-party advertising. We share it only with:

Hosting and infrastructure providers that store our data and run the site.
Email delivery providers that send newsletters and account emails.
Google, which provides Google Analytics 4 and receives analytics data as described in its own policies.
Authorities or other parties when the law requires it, or when needed to protect safety, rights or property.
A successor organization if ProFocis is merged, sold or reorganized, with notice to you where required.

Your username, avatar and public profile details may be visible to other visitors if your profile is public. Your email address is not shown publicly. Action counts are shown as totals, not as lists of individuals.

5. Cookies and analytics

We use cookies and similar technologies for three purposes: keeping you signed in, remembering basic preferences, and analytics through GA4. You can block or delete cookies in your browser settings. If you block essential cookies, sign-in may not work. You can also use Google’s opt-out browser add-on for analytics. We do not currently respond to browser Do Not Track signals.

6. How long we keep it

Account data: until you delete your account, plus a short period for backups and fraud prevention.
Newsletter subscriptions: until you unsubscribe.
Action click logs: kept in aggregate for Campaign totals. Logs linked to your account are deleted or de-identified when you delete your account.
IP-based rate limiting data and server logs: kept for a short period, generally not more than 90 days.
Contact messages: kept as long as needed to respond and keep a record.
Analytics data: kept according to our GA4 retention setting.

We may keep information longer if the law requires it or to resolve a dispute.

7. Your choices

Unsubscribe: every newsletter has an unsubscribe link. You can also email info@profocis.com.
Delete your account: use your account settings, or email us from the address on the account. We will delete or de-identify your personal information, subject to the retention notes above.
Anonymous display: you may choose a username that does not reveal your name, and you may keep your profile and avatar blank or private.
Access and correct: you can update most profile details yourself, or ask us for help.
Cookies: manage them in your browser as described above.

8. Children

ProFocis is not for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, email info@profocis.com and we will delete it.

9. Your state privacy rights

Depending on where you live, including California, Colorado, Connecticut, Texas, Virginia and other states with privacy laws, you may have the right to:

know what personal information we collect and how we use it;
access and obtain a copy of your information;
correct inaccurate information;
delete your information;
opt out of the sale or sharing of personal information for targeted advertising (we do not sell or share it for those purposes); and
not be treated unfairly for using these rights.

To make a request, email info@profocis.com with the subject “Privacy Request.” We may need to confirm your identity, for example by replying from the email address on your account. You may use an authorized agent, and if we deny a request you may ask us to reconsider by replying to our response. California residents may also ask what categories of personal information we disclosed for business purposes in the past 12 months. The answer is the service providers listed in section 4.

10. Security

We use reasonable safeguards, including hashed passwords, encrypted connections (HTTPS), access controls and rate limiting. No system is completely secure, so we cannot guarantee absolute security. Please choose a strong, unique password and tell us right away if you suspect unauthorized access.

11. Third-party sites

ProFocis links to news sources, company sites and social platforms. When you click through or share a link, that site’s own privacy practices apply. We are not responsible for them.

12. Changes to this policy

We may update this policy from time to time. We will post the new version here with a new “Last updated” date, and for material changes we will give additional notice, such as an email or a notice on the site. Continued use after a change means you accept the updated policy.

13. Contact

Questions or requests: info@profocis.com.

Mailing address: available on request at info@profocis.com.